10 Essential Questions to Ask to Find a Dallas Remodeling Company You Can Trust

So, you’ve finally decided to invest in a home remodeling project. You’re full of great ideas and eager to get the ball rolling. The only problem is, there are a ton of Dallas remodeling companies, all supposedly offering you the best quality and the best prices. How do you know who to trust?

The first step in beginning your project is knowing the right questions to ask remodeling companies, so you can feel good about handing over your home and your money to someone you can trust. The following are go-to questions everyone should ask a prospective remodeling company.

What Services do you Specialize In?

At first glance, the answer to this question seems obvious—remodeling! However, you might be surprised at the amount of variation there is between different kinds of home remodeling services. Some contractors focus solely on the nuts and bolts of construction, while others provide long range planning and design services, too. Make sure you have a good grip on precisely what you need, be it styling, design, basic home addition, or a complete home remodel. This will help you determine whether the company you hire is equipped to give you everything you’re looking for.

Do You Assist Clients with the Selection Process of the Materials?

Unless you are an experienced in the world of remodeling and building materials, it is likely that you will not be an expert in what materials to choose for your remodeling project. It is extremely important to ask about the material selection process, and how the remodeling company will guide you through the process. Most remodeling companies may give you a few options for flooring, cabinets, or counter tops, that they feel comfortable using because they have used them in the past. However, asking questions like, where do we go to see plumbing fixtures, lighting fixtures, lighting systems, cabinet styles and finishes, field tiles, decorative tiles and appliances? Or do you have all of these materials in one locations where we can see them all or do we do this on our own. Asking these question will help you to gauge exactly how experienced and knowledgeable the remodeling contractor is when it comes to industry trends and which materials are top quality. In other words, if you want quality materials you will want to find out sooner rather than later.

How Does your Company Handle the Renovation Planning Process?

One of the best questions you can ask a remodeling contractor is about their planning process. The remodeling company’s response will give you keen insight into how organized and detailed oriented the company is. Be wary of companies that do not have a very well thought out planning process. If the planning process is well thought out, then you can be confident that the remodeling project itself will be handled with excellence, care, and will be completed on time.

What Experience Do You Have Doing Projects Like Mine?

The projects home remodelers take on, are as varied as the people who hire them. Just as you wouldn’t want a heart surgeon operating on your brain, you don’t want to hire a Dallas contractor who specializes in apartment renovations to redesign and remodel your kitchen or master bathroom. You want to be sure that the remodeling contractor you hire has experience working on projects similar to yours – and that they’re certified to do so.

[For more design inspiration from Melinda, download her kitchen remodeling eBook!]

Do You Charge Through Bidding Or Estimates?

A lot of homeowners think of a bid as being the same thing as a detailed estimate, but to a reputable Dallas remodeling company they’re very different. A bid is an upfront guess at what the project will cost. However, without the necessary planning and working together on your vision for the final outcome, you may be looking at numerous unexpected change orders during the remodeling journey that could have been avoided during the planning and design process. A bid is only a GUESS on what your project may cost and it is not an exact cost. Again, it is vital to take the time to work out the specifics and all the details of your project with the right professional that you can trust.

Who Will Be In My Home Every Day?

With most home remodeling projects come at least a few strangers in your house on a daily basis. Depending on the scope of your project, the number of people involved and who they are can vary quite a bit. Be sure to ask who will be responsible for the day-to-day work. It is important to know who will be opening your doors and locking up, and who’s in charge of supervising the subcontractors or employees each day.

Are You a Certified Remodeling Contractor?

A contractor that has taken the necessary time to obtain the necessary certifications is more likely to be a true professional. Look for home remodeling companies with certifications from NARI Dallas. These professionals will have a greater knowledge within the remodeling industry than a contractor that simply has “experience” in doing the same thing over and over again. Certified remodelers must undergo a rigorous certification process that test them in multiple areas related to the remodeling industry. NARI certified professionals are also help to a strict code of ethics ensuring that you will be treated fairly.

Are You Insured and Boned? Are Your Subcontractors Insured and Bonded?

It is important to find out whether or not your home remodeling company is properly insured and bonded. We can’t express how important it is to ask this question! If the company is properly insured and bonded then the risk of liability is completely removed from you in the event of workers’ compensation, property damage, and personal liability. This simple question can save you from a lot of potential heartache in the future. Request to have their insurance carrier issue the policy under your name and with the property address that is being renovated.

What Concerns Do You Have?

It’s common for people to think about their own concerns during a home remodeling project, but less common to ask the professional about theirs. However, you’d be wise to pose this question to a potential remodeling company, because the answer will give you insight into the company’s experience. It may also prepare you for potential snags down the road. Think about your relationship with the contractor as a collaboration: the more you know about one another’s visions and concerns, the more likely you’ll stay on the same page for the duration of the project.

Taking on a home remodeling project can be fun, exciting and stressful all at the same time. Knowing the right questions to ask will do a lot to ensure that you get the quality and peace of mind you are looking for from people you can trust. You want to do your homework in order to ensure that your next remodeling journey will be a positive one.

Author: Melinda Dzinic
Author: Melinda Dzinic

Melinda Dzinic is the founder and CEO of Euro Design Build. She has a deep passion for creating beautiful, healthy spaces for families, knowing that people’s homes are a foundation for living a richer life experience. She is a NARI Certified home remodeler whose eye for design and tireless professionalism has made her one of the top voices in Texas’s home renovation industry.

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